Sustainability in the TIMETOACT GROUP

Our contribution to the environment, fair cooperation and responsible corporate governance.

As the TIMETOACT GROUP, we are not only committed to protecting the environment, but also to social issues and corporate governance. We are working step by step to make our company sustainable and are continuously developing our strategy.

Felix Binsack

If the TIMETOACT GROUP can act sustainably, then so can we! Ultimately, everyone benefits: sustainable corporate governance is good for the environment, for our employees, customers and partners - and in the long term, it has a positive impact on the company's overall development. It was therefore very clear to us that it was time to incorporate our existing sustainability measures into an official ESG project and to push the topic even further.

Felix Binsack Managing Director TIMETOACT GROUP

2025 Was a Very Dynamic Year

The years 2023 through 2025 were marked by exceptionally strong growth and profound changes for the TIMETOACT GROUP. During this period alone, numerous companies were integrated into the GROUP, including ZUARA, brainbits, STAGIL, Target, Walldorf Consulting, JOIN, EverIT, Trustbit, Identic, Herzum, interactive tools and BeBold. 

At the same time, the GROUP undertook both organizational consolidations - such as the merger of several companies (ARS Software GmbH, brainbits GmbH, TIMETOACT Software & Consulting GmbH, and X-INTEGRATE GmbH) into ATVANTAGE GmbH - and the establishment of new entities, such as flowworkx in the Netherlands.

The strong growth of recent years put the GROUP-wide management system through a significant stress test. New companies, additional locations, international structures, and extensive organizational changes had to be integrated within a short period of time. The successful maintenance and simultaneous expansion of certifications demonstrate that the management system has remained effective and scalable even under exceptional growth conditions.

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Strategy and Management

Develop a sustainability strategy, define sustainability goals, and design a sustainability organization.

Our goals

ISO9001 Certification

ISO 9001 coverage was successfully expanded in 2025.

Increase of:

1
  • The number of employees at ISO 9001-certified companies has risen from 875 to 1,120. This represents an increase of 245 employees, or a relative increase of approximately 28% compared to 2024.
  • The three-year plan called for 77% employee coverage by 2025. This interim target was fully achieved; the target achievement rate is 100%.
  • The number of ISO 9001-certified entities increased from 11 to 14. As a result, three additional companies (TIMETOACT GROUP GmbH, TIMETOACT GROUP Austria GmbH, and Walldorf Consulting GmbH) were successfully included in the scope of certification, further expanding the organizational coverage of the quality management system within the GROUP.

ISO27001 Certification

ISO 27001 coverage was significantly expanded in 2025.

Increase of approximately:

1
  • The number of employees at ISO 27001-certified companies has risen from 809 to 1,120. This represents an increase of 311 employees, or a relative increase of approximately 38% compared to 2024.
  • The three-year plan called for 77% employee coverage by 2025. This interim target was fully achieved; the target achievement rate is 100%.
  • The number of ISO 27001-certified entities increased from 7 to 14. As a result, 7 additional companies were included in the scope of certification, and organizational certification coverage within the GROUP doubled.

27701 Certification

ISO/IEC 27701 certification was significantly expanded in 2025.

Increase of approximately:

1
  • The number of employees at ISO/IEC 27701-certified companies has risen from 202 to 513. This represents an increase of 311 employees, or a relative increase of approximately 154%.
  • The interim target of 35% coverage set for 2025 has been fully achieved. The target achievement rate is 100%.
  • The number of certified entities increased from 1 to 6. This added 5 more companies, significantly expanding organizational certification coverage.

Reduction

Significant reduction in our Scope 1 and Scope 2 emissions.

Improvement of:

 

1
  • Goal: Reduce our Scope 1 and Scope 2 emissions per employee by at least 5 percent annually.
  • Status: In the 2025 reporting year, our Scope 1 and Scope 2 emissions per employee were reduced by a total of 24.9 percent.
  • Change: The reduction rate thus increased from 10.8% in 2024 to 24.9% in 2025. This corresponds to an improvement of 14.1 percentage points, or a relative increase of 130.6%.

Integration and Respect

Integration

We are committed to diversity and equal opportunities and are continuously increasing the proportion of women among new hires within the GROUP.

Our target achievement level for 2025:

1
  • Goal: To increase the proportion of women within the GROUP to 30 % by the end of 2030
  • Status in 2025: 503 out of 1,734 employees are female (29 %)
  • Change from the previous year: +5 %

Respect

We foster an open and respectful corporate culture in which all employees communicate with each other on an equal footing.

Our target achievement level for 2025:

1
  • Goal: To train all staff on the Code of Conduct by 2027 (including biennial refresher training and onboarding modules)
  • Status: 1,064 out of 1,367 staff trained
  • Change from the previous year: unchanged

Security and Satisfaction

Security (Salary)

We offer fair and sustainable remuneration systems that exceed the living wage level in every country.

Our target achievement level for 2025:

1
  • Goal: Compliance with all minimum wage requirements and the payment of wages that, for the most part, provide a living wage
  • Status: All salaries meet the minimum wage requirements and, for the most part, exceed them
  • Change from the previous year: unchanged

Satisfaction

We create a motivating and appreciative work environment that promotes consistently high employee satisfaction.

Our target achievement level for 2025:

1
  • Goal: To increase overall satisfaction to 4.2 out of 5 points by the end of 2026
  • Status in 2025: 3.6 out of 5 points for overall satisfaction
  • Change from the previous year: −0.2 points

Responsibility and Customer Satisfaction

Responsibility

We stand for integrity and transparency and ensure that violations of the law, suspicious circumstances, and rule violations are consistently investigated and dealt with appropriately.

Our target achievement level for 2025:

1
  • Goal: Consistent follow-up of all reported cases
  • Status 2025: 1 out of 1 reported case followed up
  • Change from the previous year: unchanged

Customer Satisfaction

We focus on excellent services and sustainable partnerships to ensure high customer satisfaction in the future.

Our target achievement level for 2025:

1
  • Goal: NPS of 75
  • Status: In the 2025 reporting year, we achieved an NPS of 79 amongst our customers. 
  • This represents an increase of 3 points compared with the previous year.

Learn more about our sustainability management and our sustainability strategy.

Ecovadis assessment 2024: Making progress visible

The TIMETOACT GROUP received the EcoVadis ‘Committed’ badge for the 2024 reporting year. This result shows that we are on the right track. We are incorporating suggestions from the report into our 2025/2026 roadmap.

Our measures

Important milestones on our path to sustainability

  • Planned

October 2026: Neurodiversity – Training

Delivering live sessions and e-learning courses on the topic of neurodiversity. 

Contribution to the goals of “Respect” and “Well-being”
Contribution to SDG 3: Good Health and Well-being
SDG 8: Decent Work and Economic Growth
SDG 10: Reduced Inequalities

  • Planned

July 2026: Extension of ISO/IEC 27701 Certification

Increase in employee coverage for data protection to 78.6% in the D-A-CH-NL region (+43% compared with the previous year).

Contribution to the “Data Protection” goal
Contribution to SDG 16: Peace, justice and strong institutions

  • Planned

July 2026: Extension of ISO/IEC 27001 Certification

Achieving 100% employee coverage in the D-A-CH-NL region (an increase of 12.5 per cent compared with the previous year).

Contribution to the “Information Security” goal
Contribution to SDG 16: Peace, Justice and Strong Institutions

April 2026: INSIGHTS Conference 2026 – Execution

Execution of the conference under the theme “Prompt the Future – Together!” with more than 600 participants.

Contribution to the goals “customer satisfaction” and “respect”
 Contribution to SDG 4: Quality Education
SDG 9: Industry, Innovation and Infrastructure

March 2026: Introduction of a Centralised Learning Management System (LMS)

Introduction of a group-wide LMS to support structured professional development.

Contribution to the goals “Satisfaction” and “Customer Satisfaction”
Contribution to SDG 4: Quality Education
SDG 8: Decent Work and Economic Growth

March 2026: Introduction of a Central Business Travel Tool

Centralised management of business travel, including sustainability criteria and reporting.

Contribution to the “Reduction” goal
Contribution to SDG 12: Responsible consumption and production
SDG 13: Climate action

January 2026: Diversity Board – Action Plan

Identification of neurodiversity as a key focus area and development of a catalogue of measures.

Contribution to the goals “Inclusion” and “Respect”
Contribution to SDG 5: Gender Equality
SDG 10: Reduced Inequalities

December 2025: Site Consolidation to Reduce CO₂ Emissions

Consolidation of three sites in Hamburg to reduce energy consumption and CO₂ emissions.

Contribution to the “Reduction” goal
Contribution to SDG 7: Affordable and clean energy
SDG 13: Climate action

November 2025: Extension of ISO/IEC 14001 Certification

Increase in employee coverage in environmental management to 41.8% in the D-A-CH-NL region (+36% compared with the previous year).

Contribution to the “Reduction” goal
Contribution to SDG 12: Sustainable consumption and production patterns
SDG 13: Climate action

November 2025: Neurodiversity – Survey

Conducting a management survey involving 50 participants to identify effective training measures.

Contribution to the goals “Respect” and “Satisfaction”
Contribution to SDG 3: Good Health and Well-being
SDG 8: Decent Work and Economic Growth
SDG 10: Reduced Inequalities

November 2025: Introduction of ISO/IEC 27701 Certification

Establishment of data protection certification covering 35.6% of employees in the D-A-CH-NL region (an increase of 21.5 per cent compared with the previous year).

Contribution to the “Data Protection” goal
Contribution to SDG 16: Peace, justice and strong institutions

October 2025: Women in Tech Initiatives

Launch of initiatives such as the “Women in Tech Coffee Connection” with 204 participants.

Contribution to the “Inclusion” goal
Contribution to SDG 5: Gender equality
SDG 10: Reduced inequalities

August 2025: Extension of ISO/IEC 27001 Certification

Increase in employee coverage in the D-A-CH-NL region to 87.5% (+26% compared with the previous year).

Contribution to the “Information Security” goal
Contribution to SDG 16: Peace, Justice and Strong Institutions

July 2025: INSIGHTS 2025 – A Platform for Knowledge and Exchange

Organisation of a company-wide conference with around 300 participants.

Contribution to the goals “customer satisfaction”, “respect”, “responsibility” and “data protection”
Contribution to SDG 4: Quality education
SDG 9: Industry, innovation and infrastructure
SDG 16: Peace, justice and strong institutions

June 2025: EcoVadis Rating (Reporting Year 2024)

Awarded the EcoVadis “Committed” badge (+3 points compared with the previous year).

Contribution to the “Responsibility” goal
Contribution to SDG 16: Peace, justice and strong institutions

December 2024: Female Finance

Our employees are provided with detailed information on how they can close pension gaps, for example to compensate for part-time work or unpaid care work.

December 2024: Conversion of Most GROUP Locations to Green Electricity

By December 31, 2024, all but two offices will have switched to green electricity. In the case of the two offices, the switch is up to the landlord and is not within our control.

November 2024: ISO 27001 Certification for Two Additional Companies within the GROUP

This means that 7 out of 11 companies in the field of information security have been certified according to ISO 27001 this year.

November 2024: Launch of Women in Tech – Virtual Coffee Dates

The “Network” working group within the Women in Tech initiative has launched the “Women in Tech Coffee Connection” to promote networking among women and female-identified employees across the entire GROUP in times of home office and hybrid teams.

October 2024: Collaboration with Hacker School

As part of our diversity strategy and awareness of our social responsibility as a company, we want to support (young) people who are disadvantaged due to their social background and open up opportunities for them to start their careers.

October 2024: Expansion of the career website to include the areas of “Diversity” and “Women in Tech”

Prominent positioning of our diversity activities on the GROUP website for even greater transparency and awareness.

September 2024: GROUP appearance at the ITCS trade fair

As a team, we showcased the diversity of our GROUP at the ITCS trade fair, where we also hosted a full day of events on the “Women in Tech” stage.

September 2024: TISAX – Information security in the automotive sector

TIMETOACT has been TISAX-certified since September. This means we meet additional requirements in the area of information security.

August 2024: Optimization of risk management

In order to improve our risk management and review our measures even more effectively, we have introduced a central system. This uses a supporting tool that also takes sustainability risks into account.

July 2024: Publication of the 2023 Sustainability Report

After working intensively on calculating our carbon footprint in 2022, our particular focus in 2023 was on diversity, reduction targets, KPIs, and policy management. We remain true to our values and our motto: “We Care. We Drive. We Deliver.”

July 2024: Sustainability badge from EcoVadis

EcoVadis is the global standard for sustainability ratings for companies. The assessment covers 21 criteria across four core topics: environment, labor and human rights, ethics, and sustainable procurement.

July 2024: Revision of the travel policy

Sustainable mobility has been incorporated into the travel policy of all companies within the GROUP.

May 2024: Human Rights and Working Conditions Policy

With our new policy on human rights and working conditions, we are making a clear commitment to a working environment that is characterized by respect, fairness, and safety—for each and every one of us.

May 2024: Launch of the GROUP Academy

In addition to company-specific sustainability training courses, mandatory sustainability training courses will be offered centrally by the GROUP Academy in the future. These will cover topics such as information security, data protection, and ethical conduct.

April 2024: Supplier Evaluation Policy

We would like to provide a targeted framework for supplier evaluation in order to meet requirements and conditions equally.

April 2024: Women in Tech

Launch of our Women in Tech network. This initiative promotes exchange and collaboration between female employees across the GROUP, transcending company, department, and team boundaries.

March 2024: Corporate Language Guide

With our Corporate Language Guide, we aim to build trust, foster relationships, and create values that live up to our sustainability standards.

February 2024: Diversity policy

The Diversity Policy was defined to supplement our Code of Conduct. It promotes the commitment of all TIMETOACT GROUP companies to a diverse and inclusive working environment. The policy creates the framework for a prejudice-free working environment in which the benefits of diversity can be fully realized.

December 2023: Compliance management at GROUP level

In order to make optimal use of our expertise, we will support our companies in the future with compliance management at the GROUP level.

December 2023: Statement by GROUP management on the topic of diversity

The GROUP's management has issued a clear statement on the importance of diversity for the GROUP.

November 2023: Sustainability strategy

The development of a comprehensive sustainability strategy is a key result of the core team's collaboration with management. It sets out the desired strategic direction and provides clear instructions on how to proceed, implement, and review all sustainability activities.

November 2023: Environmental protection included in GROUP's list of values

The TIMETOACT GROUP has a strong culture of values, which is personally implemented by the management team whenever new employees are onboarded. Environmental protection also has a firm place in our catalog of values.

October 2023: Expansion of mental health services

In order to provide our employees and their families with the best possible support, we are actively communicating the expanded mental health services to our employees.

This also includes topics such as female finance, caregiving, and mental health.

September 2023: Environmental Directive

Our environmental policy defines the obligations, procedures, and responsibilities for promoting environmental protection within the TIMETOACT GROUP.

July 2023: Recycling of hardware

We have decided to collaborate with circulee to promote the topic of “sustainable IT.”

May 2023: Signing of the Diversity Charter and establishment of a Diversity Board

On German Diversity Day, the GROUP-wide Diversity Board was established and the Diversity Charter was signed.

April 2023: Publication of the 2022 Sustainability Report

In our first sustainability report for 2022, we outline our goals and the measures we are taking to contribute to sustainability.

March 2023: Public whistleblower form on all GROUP websites

Any violations can be reported anonymously using our whistleblower form. Because fair cooperation is important to us.

To the Whistleblower Form

December 2022: Climate neutrality of the TIMETOACT GROUP in 2022

As part of our collaboration with ClimatePartner, we have invested in various environmental projects and were able to close the 2022 reporting year climate-neutral.

October 2022: Standardization of a code of conduct

There have already been various approaches to behavioral guidelines in our companies. We have combined these into a GROUP-wide Code of Conduct.

August 2022: GROUP-wide survey on diversity

Our employee survey on diversity received generally positive feedback. Nevertheless, it helped us to derive measures from the results to further raise awareness among employees.

July 2022: Partnership with ClimatePartner

In 2022, we decided to partner with ClimatePartner to calculate the carbon footprint of the TIMETOACT GROUP.

March 2022: Standardized employee satisfaction survey

We introduced monthly employee satisfaction surveys in all GROUP companies. Regular communication with our employees allows us to identify and remedy any issues at an early stage.

January 2022: Launch of the ESG project

In the past, we approached sustainability activities primarily intuitively. In 2022, we officially launched the project by establishing a GROUP-wide sustainability team.

We are still far from perfect, but we are staying on track!
We want to improve step by step and continuously expand our timeline.

Learn more about the implementation of our sustainability measures.

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