Managed Services & Managed Support

Managed Services & Managed Support

Relieve your IT department and ensure that business processes and information processing run smoothly.

Managed services are regular and recurring IT services for a company that has outsourced corresponding IT areas to an external service provider. In this way, companies can not only save high costs, but can also focus on their core business and relieve the burden on their own IT.

Problem

Costly infrastructure operation and maintenance

The demands on corporate IT are changing permanently and ever faster. At the same time, the company's own on-premise structure is growing continuously. Operation and maintenance of the infrastructure are becoming more and more costly, while less and less time is available for the numerous new requirements. It's a difficult balancing act that quickly leaves the security and timeliness of your enterprise platforms by the wayside.

Managed Services

We relieve your IT

Our managed service team of TIMETOACT GROUP specialists relieves your IT department. We ensure that you can work more efficiently, reliably and faster without having to worry about the operation and maintenance of the infrastructure. Whether Incident, Technical or Appplications Mnagament, we are at your side with advice and support for a wide range of products.

We provide managed services for the following products:

Atlassian Logo
Google Logo
Logo Microsoft

With the Managed Services of the TIMETOACT GROUP we were able to consistently improve our IBM WebSphere Portal and Process Management. TIMETOACT GROUP has convinced us both organizationally and technically.

Timo Röntsch IT Webservices & Mobility Hamburger Hochbahn

We use the Managed Services offer of TIMETOACT for our HCL Connections environment. In 2015, TIMETOACT has set up and installed the entire infrastructure in IBM Softlayer and taken over the entire operation. The employees of the TIMETOACT GROUP are our contacts for technical questions as well as for new features and requirements. We are very satisfied with the services provided by TIMETOACT.

Stefan Schindlbeck Expert Information Technology Finanzgruppe Ostdeutscher Sparkassenverband

The Managed Service contract allows us to focus completely on our tasks and use the tool in all its diversity without the need to worry about infrastructure or operation. This gives us more freedom for the actual project work.

Sebastian Heyna IT-Architekt Hamburger Hochbahn AG
Problem

Increasing complexity of e-commerce

Fast-growing companies need to keep their IT at peak performance, but also the know-how of the responsible employees. Fast scalability is therefore required in the hardware and performance area as well as in the skill level.

Managed Services for E-Commerce

We provide 360-degree support for your e-commerce environments

synaigy offers comprehensive 360-degree support for e-commerce environments of any size. With our deep understanding of e-commerce processes and requirements, we can ensure high-performance and scalable operations with the technologies we use. 

 

We are ISO 27001 certified

Our experts have successfully implemented an ISMS and obtained ISO 27001 certification. With our ISMS, we create a high level of IT security according to international standards and thus officially stand for information security. Learn more here.

Siegel der ISO 9001 Zertifizierung

Our Success Stories in Managed Services & Managed Support:

Contact us now!

Just leave your contact details and message and we will get back to you as soon as possible.

* required

We use the information you send to us only to contact you in context of your request. For this purpose, we store your data in our CRM for up to 6 months. You can find all further information in our Privacy Policy.

Solve captcha, please!

captcha image
Referenz

Modern and user-friendly service portal

TIMETOACT implements a new service portal for FitX with Jira Service Management, replacing the former system in a short time.

Referenz

24/7 support guarantees stable operation of the intranet

The experts took over the operation of HCL Connections in the fall of 2020 and have since ensured the fail-safe stability of the platform.

Referenz

Smarter mobility with the portal switchh

Subway, S-Bahn, bus, car, ferry or bicycle: The pilot project "switchh" of HOCHBAHN in cooperation with Europcar and Car2Go makes Hamburg mobile.

Referenz

Managed service support for optimal license management

To ensure software compliance, TIMETOACT supports FUNKE Mediengruppe with a SAM Managed Service for Microsoft, Adobe, Oracle and IBM.

Referenz

Managed service support for central platform stability

To ensure the quality, availability and performance of the platform at all times, TIMETOACT supports N-ERGIE as a managed service partner.

Service 9/12/22

Managed Services – Your operation & support for Atlassian

catworkx Managed Services: Expert support for Atlassian tools, ensuring smooth operation, optimized workflows, and continuous improvement for your teams.

Senkrecht in die Cloud
Service

Cloud Deployment

Companies use a large number of individual solutions. Largely standardized IT solutions can be obtained much more cheaply and reliably from the Public Cloud.

Referenz

HOCHBAHN Managed Services

The IT specialists of TIMETOACT GROUP take over the managed services for the entire IBM WebSphere platform of Hamburger Hochbahn AG.

Service

AUTOPILOT Managed Service

With AUTOPILOT, CLOUDPILOTS offers you customized managed service packages. Together with you, we pave the way to the future.

Wir begleiten Euch in die Google Cloud
Service

AUTOPILOT Managed Service

With AUTOPILOT, CLOUDPILOTS offers you customized managed service packages. Together with you, we pave the way to the future.

Headerbild zu Managed Services bei Versicherungen
Branche

Managed service for insurers

With Managed Service, we provide holistic support for your IT applications ► Lower costs ✓ Flexible capacities ✓ Arrange a personal exchange now.

Service 8/8/22

Premier Support

Direct 24/7 support from experienced support staff and in combination with the proven catworkx support.

Schild als Symbol für innere und äußere Sicherheit
Branche

Internal and external security

Defense forces and police must protect citizens and the state from ever new threats. Modern IT & software solutions support them in this task.

Branche

Digital transformation in public administration

The digital transformation will massively change the world of work, especially in public administration. We support federal, state and local authorities in the strategic and technical implementation of their administrative modernisation projects.

Service

Monitoring & Service Assurance

Identify and resolve problems quickly with monitoring and service assurance to increase customer satisfaction.

Referenz

Continuous license support pays off

TIMETOACT supports the city of Herne in the correct use of the License Metric Tool in order to be optimally prepared for license audits.

Service 9/22/22

Service contracts

From in-app configuration to complex operational issues, our team provides you with uncomplicated, fast and reliable expert assistance and solutions

Support Google Cloud Hilfe
Leistung

CLOUDPILOTS Support

Here you can find all contact details for our support. We love to help!

Leistung

Managed services that scale up with your business

As your projects become more complex and dynamic, you must ensure performance, availability and scalability.

Referenz

Mix of IASP & ILMT support for optimal license management

UTA resorts to proactive management of the license inventory (IASP) by TIMETOACT. In this way, TIMETOACT will ensure compliance-compliant use of the ILMT as part of license management.